Terms of Service

Last updated October 10, 2026

1. Who we are and what these terms cover

Live With Ease ("we", "us") makes software for restaurants. These terms cover:

• Eat With Ease (eatwithease.org): allergen-informed menus for guests;
• Staff With Ease (staff.livewithease.org): HR paperwork for restaurant teams;
• Run With Ease (eatwitheaseforme.org): troubleshooting workflows, guides and procedures;
• and our website, livewithease.org.

By creating an account, starting a trial or using any of these services, you agree to these terms. If you sign up on behalf of a restaurant or company, you confirm that you're allowed to accept them for it.

2. Accounts

Give us accurate information and keep your password to yourself. You're responsible for what happens in your account, including what team members you invite do there. If you think someone else has got into your account, email us straight away.

3. Allergen information (Eat With Ease)

Each restaurant enters and is responsible for its own menu and allergen information. We don't prepare food, inspect kitchens or check that dishes match what's listed, and recipes, suppliers and cross-contact in a kitchen can change at any time.

Guests: use Eat With Ease as a starting point, not a guarantee. Always tell your server about your allergies and confirm before you order. Eat With Ease is not medical advice.

Restaurants: keep your menu and allergen information accurate and current, and fix mistakes as soon as you know about them.

4. HR paperwork (Staff With Ease)

Staff With Ease helps you prepare, sign, store and share employment paperwork. It is not legal advice and we are not a law firm. You remain the employer and are responsible for following employment law, for the content of your write-ups, handbooks and policies, and for giving employees the right forms on time.

Links to official government forms point to the agencies' own websites. We check them regularly, but agencies change forms without notice, so confirm you have the current version. We recommend having an employment lawyer review your forms and handbook.

When you enter information about your employees, you confirm you're allowed to do so and that you'll handle it as the law requires. We store and process it only to provide the service to you.

5. Procedures and guides (Run With Ease)

Workflows, guides and case studies are general help. Always follow the equipment manufacturer's instructions, safety rules and the law, and call a qualified technician when a job needs one. You're responsible for the procedures you write for your restaurant and for who you let follow them.

6. Features that use AI

Some features use artificial intelligence, for example to read a menu file or suggest allergen tags. AI can make mistakes. Review anything it produces before you rely on it or show it to guests or staff.

7. Paid plans, trials and cancelling

• Price. Each plan costs the monthly price shown on our website or in the app when you subscribe, per restaurant, plus any tax that applies.
• Free trial. Each restaurant gets one free trial per app. In Staff With Ease and Run With Ease, the trial is 14 days: you enter a card when it starts and you won't be charged if you cancel before it ends. In Eat With Ease, the trial is 7 days and starts when your first menu goes live (setting up before that is free); no card is needed.
• Automatic renewal. Your card is first charged the monthly price when the trial ends, or when you subscribe if your trial is already over. It's then charged every month until you cancel.
• Cancelling. Cancel any time online with "Manage billing" (in Run With Ease, it's under Plan), or by emailing hello@livewithease.org. Cancelling stops future charges. You keep access until the end of the period you've paid for.
• Refunds. We don't refund partial months, except where the law requires it.
• Payments. Stripe processes payments. We never see or store your full card number.
• Failed payments. If a payment fails, Stripe tries again for a while. If it still can't be collected, or once a subscription ends, Staff With Ease becomes read-only (you can still open and download your files) and Run With Ease is paused until you pay. Other paid features may stop working.
• Price changes. We'll email you at least 30 days before a price change, and you can cancel before it takes effect.

8. Your content

Menus, records, procedures, photos and anything else you put in remain yours. You give us permission to store, copy and display them only as needed to run the services for you (for example, showing your menu to guests or turning a record into a PDF). Only upload things you have the right to use.

9. Fair use

Don't use the services to break the law, harass anyone, send spam, upload malware, try to get into accounts that aren't yours, overload our systems or copy the software. We may suspend an account that does.

10. Ending your account

You can stop using the services and ask us to delete your account at any time. Before you do, download anything you want to keep, such as your Staff With Ease PDFs. We may suspend or close an account that breaks these terms or isn't paid, and we'll try to tell you first.

11. No guarantees

We work hard to keep the services accurate and running, but they're provided "as is". To the extent the law allows, we make no promises that they will be uninterrupted, error-free or right for your particular situation.

12. Limits on our responsibility

To the extent the law allows, we aren't responsible for indirect or consequential losses, such as lost profits or lost data. Our total responsibility for any claim about the services is limited to what you paid us in the 12 months before the claim. Nothing here limits responsibility that can't be limited by law.

13. If a claim is made against us because of your use

If someone brings a claim against us because of content you entered or how you used the services against these terms, you agree to cover our reasonable costs of dealing with it.

14. Law

These terms are governed by California law. Any dispute will be handled in the state or federal courts in San Diego County, California, unless the law says otherwise.

15. Changes to these terms

We may update these terms. If a change matters, we'll email account owners or show a notice in the app before it takes effect. The date at the top shows the latest version.

16. Contact

Questions? Email hello@livewithease.org. Our privacy policy is here.